Shipping policy

Order Processing:

We process orders within 2-4 business days (excluding weekends/holidays). For items containing customized accessories, please allow 4-7 business days for processing. 

Shipping Times :

Once your order ships, estimated shipping times are as follows:

· United States: Approx. 10-16 days.

· Europe: Approx. 6-10 business days.

· South Korea: Approx. 3-5 business days.

· Japan: Approx. 5-7 business days.

    

Please note :

Delivery to remote areas may take longer.

Delivery times are estimates and can vary due to customs clearance or carrier delays.

 

Tracking:

If tracking is available, you will receive a tracking link once your order ships. For delivery issues, please contact us:

Email: ventrofitgo@gmail.com

Instagram: @ventfitgo

TikTok: @ventfitgo

Or please check the tag or card inside your package for our contact information (Email, Instagram, TikTok, and WhatsApp).